Investigating the organisational factors associated with variation in clinical productivity in community pharmacies: a mixed-methods study

Jacobs, Sally; Bradley, Fay; Elvey, Rebecca; Fegan, Tom; Halsall, Devina; Hann, Mark; Hassell, Karen; Wagner, Andrew; Schafheutle, Ellen

doi:10.3310/hsdr05270

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Key factors affecting clinical productivity in community pharmacies included pharmacy ownership type, organisational culture, staffing, skill mix and pharmacy GP relationships.

Sally Jacobs, Fay Bradley, Rebecca Elvey, Tom Fegan, Devina Halsall, Mark Hann, Karen Hassell, Andrew Wagner & Ellen Schafheutle.

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Sally Jacobs ^1,^*, Fay Bradley ¹, Rebecca Elvey ¹, Tom Fegan ¹, Devina Halsall ¹, Mark Hann ², Karen Hassell ¹, Andrew Wagner ³, Ellen Schafheutle ¹

¹ Centre for Pharmacy Workforce Studies, Division of Pharmacy and Optometry, University of Manchester, Manchester, UK
² Centre for Biostatistics, University of Manchester, Manchester, UK
³ National Institute for Health Research Comprehensive Research Network – Eastern, Norwich, UK
^* Corresponding author Email: sally.jacobs@manchester.ac.uk

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