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Steve Gillard, Katie Anderson, Geraldine Clarke, Chloe Crowe, Lucy Goldsmith, Heather Jarman, Sonia Johnson, Jo Lomani, David McDaid, Paris Pariza, A-La Park, Jared Smith, Kati Turner & Heather Yoeli.

Steve Gillard ^1,*, Katie Anderson ¹, Geraldine Clarke ², Chloe Crowe ³, Lucy Goldsmith ⁴, Heather Jarman ⁵, Sonia Johnson ⁶, Jo Lomani ¹, David McDaid ⁷, Paris Pariza ², A-La Park ⁷, Jared Smith ⁴, Kati Turner ⁴, Heather Yoeli ¹

¹ School of Health and Psychological Sciences, City, University of London, London, UK
² Improvement Analytics Unit, Health Foundation, London, UK
³ Adult Acute Mental Health Services, North East London NHS Foundation Trust, London, UK
⁴ Population Health Research Institute, St George’s, University of London, London, UK
⁵ Emergency Department Clinical Research Unit, St George’s University Hospitals NHS Foundation Trust, London, UK
⁶ Division of Psychiatry, University College London, London, UK
⁷ Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK
^* Corresponding author Email: steven.gillard@city.ac.uk

Disclosure of interests

Full disclosure of interests: Completed ICMJE forms for all authors, including all related interests, are available in the toolkit on the NIHR Journals Library report publication page at https://doi.org/10.3310/PBSM2274.

Primary conflicts of interest: None declared.

Disclaimer: This report contains transcripts of interviews conducted in the course of the research, or similar, and contains language that may offend some readers.