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NHS services work well with care homes when payments and role specifications endorse the importance of working relationships at an institutional level as well as with individual residents.

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Claire Goodman 1,*, Sue L Davies 1, Adam L Gordon 2, Tom Dening 2, Heather Gage 3, Julienne Meyer 4, Justine Schneider 5, Brian Bell 2, Jake Jordan 3, Finbarr Martin 6, Steve Iliffe 7, Clive Bowman 4, John RF Gladman 2, Christina Victor 8, Andrea Mayrhofer 1,, Melanie Handley 1, Maria Zubair 2

1 Centre for Research in Primary and Community Care (CRIPACC), University of Hertfordshire, Hatfield, UK
2 Faculty of Medicine and Health Sciences, University of Nottingham, Nottingham, UK
3 School of Economics, University of Surrey, Guildford, UK
4 School of Health Sciences, City, University of London, London, UK
5 School of Sociology and Social Policy, University of Nottingham, Nottingham, UK
6 Guy’s and St Thomas’ NHS Foundation Trust, London, UK
7 Research Department of Primary Care and Population Health (PCPH), University College London, London, UK
8 Institute of Environment, Health and Societies, Brunel University London, London, UK
* Corresponding author Email: c.goodman@herts.ac.uk

Phase 2 of the study

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