Understanding variation in ambulance service non-conveyance rates: a mixed methods study

O’Cathain, Alicia; Knowles, Emma; Bishop-Edwards, Lindsey; Coster, Joanne; Crum, Annabel; Jacques, Richard; James, Cathryn; Lawson, Rod; Marsh, Maggie; O’Hara, Rachel; Siriwardena, Aloysius Niroshan; Stone, Tony; Turner, Janette; Williams, Julia

doi:10.3310/hsdr06190

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Variation in ambulance service non-conveyance rates was partly explained by ambulance service-level factors after adjustment for patient-level factors and differences in the way rates are calculated.

Alicia O’Cathain , Emma Knowles , Lindsey Bishop-Edwards , Joanne Coster , Annabel Crum , Richard Jacques , Cathryn James , Rod Lawson , Maggie Marsh , Rachel O’Hara , Aloysius Niroshan Siriwardena , Tony Stone , Janette Turner & Julia Williams .

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Alicia O’Cathain ^1,^*, Emma Knowles ¹, Lindsey Bishop-Edwards ¹, Joanne Coster ¹, Annabel Crum ¹, Richard Jacques ¹, Cathryn James ^2,³, Rod Lawson ^4,⁵, Maggie Marsh ⁶, Rachel O’Hara ¹, Aloysius Niroshan Siriwardena ⁷, Tony Stone ¹, Janette Turner ¹, Julia Williams ^8,⁹

¹ School of Health and Related Research (ScHARR), University of Sheffield, Sheffield, UK
² Yorkshire Ambulance Service NHS Trust, Wakefield, UK
³ Association of Ambulance Chief Executives, London, UK
⁴ Sheffield Teaching Hospitals NHS Foundation Trust, Sheffield, UK
⁵ Medical Humanities Sheffield, University of Sheffield, Sheffield, UK
⁶ Sheffield Emergency Care Forum, Sheffield, UK
⁷ School of Health and Social Care, University of Lincoln, Lincoln, UK
⁸ School of Health and Social Work, University of Hertfordshire, Hatfield, UK
⁹ South East Coast Ambulance Service NHS Foundation Trust, Crawley, UK
^* Corresponding author Email: a.ocathain@sheffield.ac.uk

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