A staff training intervention to improve communication between people living with dementia and health-care professionals in hospital: the VOICE mixed-methods development and evaluation study

Harwood, Rowan H; O’Brien, Rebecca; Goldberg, Sarah E; Allwood, Rebecca; Pilnick, Alison; Beeke, Suzanne; Thomson, Louise; Murray, Megan; Parry, Ruth; Kearney, Fiona; Baxendale, Bryn; Sartain, Kate; Schneider, Justine

doi:10.3310/hsdr06410

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VOICE communication training for health-care professionals working with people with dementia is likely to be beneficial to staff and patients, but further evaluation is necessary.

Rowan H Harwood , Rebecca O’Brien , Sarah E Goldberg , Rebecca Allwood , Alison Pilnick , Suzanne Beeke , Louise Thomson , Megan Murray , Ruth Parry , Fiona Kearney , Bryn Baxendale , Kate Sartain & Justine Schneider .

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Rowan H Harwood ^1,^2,^*, Rebecca O’Brien ^2,³, Sarah E Goldberg ², Rebecca Allwood ^2,⁴, Alison Pilnick ⁵, Suzanne Beeke ⁶, Louise Thomson ⁷, Megan Murray ⁸, Ruth Parry ², Fiona Kearney ¹, Bryn Baxendale ^1,⁸, Kate Sartain ⁹, Justine Schneider ^5,⁷

¹ Nottingham University Hospitals NHS Trust, Nottingham, UK
² School of Health Sciences, University of Nottingham, Nottingham, UK
³ CityCare Partnership CIC, Nottingham, UK
⁴ Nottinghamshire Healthcare NHS Foundation Trust, Nottingham, UK
⁵ School of Sociology and Social Policy, University of Nottingham, Nottingham, UK
⁶ Language and Cognition Research, University College London, London, UK
⁷ Institute of Mental Health, Division of Psychiatry and Applied Psychology, School of Medicine, University of Nottingham, Nottingham, UK
⁸ Trent Simulation and Clinical Skills Centre, Nottingham University Hospitals NHS Trust, Nottingham, UK
⁹ Patient and Public Contributor, Division of Rehabilitation and Ageing, University of Nottingham, Nottingham, UK
^* Corresponding author Email: rowan.harwood@nottingham.ac.uk

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